Everything You Need to Know About Systems Conversion
Please find important information and helpful resources below about the systems conversion that took place on March 1, designed to take your banking experience to the next level.
Note: This page is for Addition Financial members, including former Envision Credit Union members, who bank with us in North Florida (e.g. Panhandle area) or South Georgia.
March 2, 2026
As our membership and residents in the communities we serve are aware, we recently merged Envision Credit Union into Addition Financial Credit Union. Today marks a significant milestone as we complete our systems conversion to fully welcome former Envision members into Addition Financial. We know some members in North Florida and South Georgia have experienced challenges today and we understand that change can be frustrating – especially when it is something as important as accessing your money. For those that have experienced challenges online, over the phone or in a local branch, we sincerely apologize.
Our teams have been working around the clock to support members through this transition. We are actively increasing phone system capacity to reduce wait times, and we have additional team members in all branches to offer in-person assistance to any member who visits during business hours -- including issuance of a debit card.
Our online banking platform is functioning normally and is the easiest and quickest way to check balances and access any funds. We are assisting any members who need help logging in for the first time. We also encourage members to visit our Systems Conversion resource page at AdditionFi.com/conversion, where many common questions are addressed with step-by-step guidance.
We are deeply grateful to our members for their patience and trust during this transition. Our commitment is to ensure every member feels supported, heard, and confident in their financial partnership with Addition Financial. We will continue working as quickly and thoughtfully as possible to make this transition as smooth as possible for everyone.
- Email Update from Kevin Miller, President and CEO:
- Read the 3/3/2026 email update from Addition Financial's President and CEO, Kevin Miller, here.
- Read the 3/3/2026 email update from Addition Financial's President and CEO, Kevin Miller, here.
- ACH Deposits (ex: Direct Deposits, etc.):
- Please know you may see "CFE," "Central Florida Educators," or a version of that name when setting up or updating ACH deposits; Please disregard, as CFE was the previous name of Addition Financial.
- Looking for your account (i.e., MICR) number? Your account number, also known as your MICR number, can be found within the "Account Details" section of your account page. Click here for a "How-To" video.
- Looking to log in to Digital Banking?
- Visit AdditionFi.com and click on the "Account Log In" button on the top right of the page.
- If you're a Primary member, please use your previous Envision username and password for your first-time login experience.
- Joint members will need to complete the new user registration process to access Digital Banking.
- Debit Card - If you haven't received your new debit card:
- Please double check your recent mail – your debit card was mailed in a plain white envelope, and many members have found their card after double checking
- You can also visit our Tallahassee Downtown, Quincy, Marianna, Liberty, or Killearn branch to have your debit card instantly issued.
- Debit Card Activation & PIN:
- When calling to activate your new debit card, please call from the primary number associated with your account. (If you call from a different number, you will be prompted to enter the phone number associated with your account to activate your card.)
- You’ll be asked if you’d like to change your PIN – please don’t hang up. You must complete this step to activate your new card. You may enter your existing PIN or create a new one.
- Activated your debit card? Add it to digital wallet with ease! Click here here for a "How-To" video.
Systems Conversion Details
A video message from Hollie Maddox, SVP, Addition Financial.
Systems Conversion Guidebook
A guidebook was mailed on January 13, 2026, to North Florida and South Georgia members, providing important information about systems conversion. In case you did not receive the guidebook, please see here for a digital version.
Change in Terms Notification
If you are signed up for electronic statements (eStatements), you received a “Notice of changes to account disclosures, terms and conditions, and fees” in your December eStatement. Otherwise, this notice was included in your Systems Conversion Guidebook mailing on January 13. However, please see here for a digital version of the notice.
Important Dates to Know
Saturday, January 31
- Last day to open new accounts (e.g., checking, loans, etc.) and order new debit cards within the legacy Envision CU banking system prior to March 1.
Friday, February 13 - 10AM (EST)
- 10:00 am EST is the cutoff for new online banking users to register to access legacy online banking via desktop and the Envision CU mobile app.
- 10:00 am EST is the cutoff for new bill pay users to register for the service.
Tuesday, February 17
Sunday, February 22
Monday, February 23
Friday, February 27
9:00 am EST Mobile app cutoff, desktop available until 3:00 pm EST
3:00 pm EST is the cutoff for current online banking users to access legacy online banking via desktop.
Saturday, February 28
Saturday, February 28 through Sunday, March 1
- All branch locations and the Contact Center will be closed during this systems conversion period.
- Online banking and bill pay will be unavailable during this systems conversion period. You will not be able to log-in, check balances, transfer funds, view checks or transactions or use online banking in any way.
Sunday, March 1
Monday, March 2
Your New Online Banking Experience
If you could have more time to enjoy life’s best moments, wouldn’t you take it? On March 2, look no further than our amazing new Online Banking experience built to make managing your financial life easy so you can have more time for the moments that matter.
Helpful how-to videos, FAQs and user guides are just a click away to help you get started.
Frequently Asked Questions (FAQs)
Please check back soon for more FAQs.
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If your current member number is 7 or more digits, it will not change. If your current member number is 6 or fewer digits, your member number will change to a 7-digit number. For example, if your current member number is 123, your new member number will change to 1000123. Coming soon to your mailbox: All members will receive their member number by mail in late January or early February 2026, even if their member number is not changing.
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If you banked with Addition Financial prior to the merger with Envision Credit Union, you will continue to have distinct membership accounts on our core banking system.
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Each of your existing savings, checking and loan accounts that were opened on Envision Credit Union’s legacy banking system will receive new account numbers. These updates are a part of our systems conversion to ensure your accounts remain secure and accessible. Coming soon to your mailbox: All account number(s) will be mailed to members in late January or early February 2026, and will be visible upon logging into the new online banking experience for the first time on
March 2, 2026. -
Yes. On March 1, 2026, your new routing number will be 263181384. Please use this new routing number for any future transactions on March 1 and beyond.
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Yes. Your statements will look different following the systems conversion on March 2, 2026. The Addition Financial logo will be on your statements, along with a slight difference in the formatting for your monthly activity. Otherwise, all account information you’re used to seeing will continue to be there.
Note: There will be an updated address for payment remittance that will appear on your statements:
Addition Financial Credit Union
Payment Processing
PO BOX 958423,
Lake Mary, FL 32795If you have any questions about updated account statements, please contact us at 800-771-9411, during the hours of Monday-Wednesday 8AM-6PM, Thursday 10AM-6PM, Friday 8AM-6PM or Saturday 9AM-2PM.
Note about paper statements: If you are 55 years and older as of February 28, 2026, your paper statement fee of $5 will be waived.
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If you are currently signed up for electronic statements, your previous statements, such as any mortgage, credit card and member statements, will appear within your new online banking experience.
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If you have automatic payments/transfers/recurring withdrawals - including any payments made through online bill pay - they will continue to process as normal.
Scheduled recurring deposits will process as normal through August 31, 2026. However, after the systems conversion, we recommend that you take the early opportunity to update your payers with your new Addition Financial account number/s and routing number in advance of August 31 to ensure ample time for the update to take effect.
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Please review the Change in Terms document for other changes.
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You will receive a new Addition Financial credit card in the mail in mid-late February. You should continue using your existing Envision credit card until February 28. Beginning March 1, please activate your new Addition Financial credit card and destroy your old card.
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Yes, beginning on March 1, please update your digital wallet and any merchant platform tied to subscriptions, payments, and other purchases with your new Addition Financial credit card information.
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You will be able to use your existing Envision Credit Union debit card through February 28, 2026. You will receive an Addition Financial debit card, as part of the systems conversion. This new debit card will arrive by mail before March 1, 2026. With your Addition Financial debit card, you will continue to enjoy the same benefits, including fraud protection and convenient ATM access.
IMPORTANT: Once your new card arrives, you will not be able to activate it until March 1. Please continue to use your current Envision debit card through February 28 and activate your new card on March 1. Your Envision debit card will no longer work, as of March 1.
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In the unexpected event you don’t receive your Addition Financial debit card prior to March, the below branches will be able to print a replacement debit card for you.
Branches that are able to print debit cards:
1. Downtown Branch: 600 North Monroe St. Tallahassee, FL, 32301
2. Killearn Branch: 3519 Thomasville Rd, Tallahassee, FL 3230
3. Quincy Branch: 517 W Jefferson St. Quincy, FL 32351
4. Marianna Branch: 4942 US-90, Marianna, FL 32446
5. Liberty Branch: 85 Liberty St. Thomasville, GA 31757
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Yes. When you activate your new card you will be prompted to set up a new PIN number.
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If you have a Complete Checking, Courtesy Pay Checking or Fresh Start Checking account, you will continue to earn rewards with debit card purchases. The link to the rewards website will be included in your new online banking experience.
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Yes. Once you have activated your Addition Financial debit card, please be sure to load it to your digital wallet for convenient and secure payments with online, in-app and point-of-sale transactions. If you currently use your Envision Credit Union debit card as default payment for subscriptions services, utilities, payment apps and your favorite online merchants, you will need to update your card-on-file to ensure that future payments process normally.
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Log into the new Online Banking on March 2. Within "View My Accounts", click on your checking account and scroll down to "Manage My Card". To view all card details, click on the eye symbol to the left of "View Card Details". You will be able to match the debit card you received with the card details associated with the checking account you are viewing. Do this same process with your other cards and checking accounts!
Login to new Online Banking March 2 > "View My Accounts" > Go to Checking Account > "Manage My Card" > "View Card Details"
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Activate you new debit card by calling 866-985-2273. Proceed to adding your card in your preferred digital wallet. Follow these easy steps.
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You may continue to use your existing Envision Credit Union checks until August 31, 2026. However, beginning on March 1, we recommend that you take the early opportunity to order new Addition Financial checks in advance of August 31.
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February 20 is the last day to order new checks with your existing Envision account information. Beginning March 1, you can begin ordering new checks with your Addition Financial account information.
Reminder: Any existing checks you have prior to systems conversion will still work and process up until August 31, 2026. But we recommend ordering new checks with your Addition Financial account information before then, in order to avoid a last minute rush to get new checks in August.
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Some Envision Credit Union products will convert to Addition Financial products following the systems conversion. Please review the Change in Terms document enclosed with this guide1 for a complete list of products that are changing.
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Your existing loan agreements and terms will remain the same, including your rate, payment, balance, and repayment schedule. If you make your loan payments at a branch or by mail, you will be mailed a loan payment coupon book for payment remittance.
Note: There will be an updated mailing address for remittance of all loan, mortgage, and credit card payments, beginning March 1, 2026:
Addition Financial
Loan Payments
PO Box 958423
Lake Mary, FL 32795-8423
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Your deposits will continue to be federally insured by the National Credit Union Administration (NCUA) up to $250,000 per individual depositor.
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Your current beneficiary designations will remain unchanged. There is no action required on your part unless you wish to make future updates.
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As of March 1st Glia will be getting an upgrade and will not be available. Stay tuned for more details.
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Your existing TruStage Insurance coverage will continue without interruption. All policies, benefits, and contact information for TruStage will stay the same.
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Yes. Please ensure your contact information is correct within the My Settings section of your current online banking, including email address, mobile phone number, and mailing address. This will ensure you don’t miss any important notifications.
Please Note: A valid email address will be required to access your new Online Banking on March 2. You will not be able to use the same email address as another member.
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Yes. If you do not have an email address currently listed within the My Settings section of your current Online Banking, please add one. A valid email address will be required to access your new Online Banking when it launches in March. Additionally, you will not be able to use the same email address as another member.
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On March 2, 2026, you can log into your new online banking experience in the following ways:
Desktop: Visit AdditionFi.com and click on the ‘Account Log In’ button at the top of the page or directly visit AdditionFi.com/Login.
Mobile App: You will need to download the Addition Financial app from your respective app store (Apple App Store, Google Play, etc.). Your previous Envision Credit Union mobile app will no longer work, as of March 2, 2026.
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Yes. You will need to download the Addition Financial mobile app from your respective app store (Apple App Store, Google Play, etc.). Your previous Envision app will no longer work as of March 2, 2026.
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If you were previously a registered user of Envision’s online banking in 2025, then beginning on March 2, 2026, you will log into new online banking with your current online banking user name and password. You will then be prompted to follow the instructions on the screen.
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No. You will need to refer to previous account statements for transaction history prior to March 2, 2026. If you are signed up for electronic statements, you will be able to access, within your new online banking experience, previous electronic statements issued prior to March 2.
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If you have automatic payments/transfers/recurring withdrawals - including any payments made through online bill pay - they will continue to process as normal.
Scheduled recurring deposits will process as normal through August 31, 2026. However, after the systems conversion, we recommend that you take the early opportunity to update your payers with your new Addition Financial account number/s and routing number in advance of August 31 to ensure ample time for the update to take effect.
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Yes. Scheduled payments and transfers will carry over to your new online banking. However, please note that there will be a cutoff date the closer we get to systems conversion for scheduling new payments and transfers. Please refer to the Important Dates section of this webpage.
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You will have a new, upgraded Bill Center with many convenient features to help you manage and set up payments.
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Yes. If you are currently signed up for electronic statements, you will be able to access past statements that were previously delivered to you in Envision’s online banking system.
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Yes. However, to use Zelle® within your new online banking, you will need to re-enroll in the service.
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Please visit AdditionFi.com/Digital-Banking to learn more about your new online banking and to view how-to videos about the exciting features available with this upgraded experience.
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Yes. A link will appear in online banking, just as you’re accustomed in your current online banking experience.
